Dr Mahmoud is GREAT, and he wasn't the problem.
My Yelp review:
I had the WORST experience of my life at this physician's office yesterday in Wilson, NC!
I had a colonoscopy scheduled for that morning. I had received a text message that morning, stating I needed to pay $400. I called the main office in Raleigh and was advised by two employees that I did NOT need to pay that money and to go on in and get the procedure done.
Now everyone knows what goes into getting a colonoscopy! No eating for 2 days. That godawful drink. But I DID IT!
Imagine my surprise when I get there and those rude nurses (more like CNAs) acted like freaking gatekeepers and REFUSED me service because THEY couldn't reach anyone in Raleigh and I need to pay that money in order to be seen. They continuously stated "ever since this merger they don't tell us ANYTHING, so we're going to have to call someone before you can come back."
We constantly asked if we could be billed and they refuse to even answer us.
Needless to say, since they couldn't reach the Raleigh office this patient who'd gone through DAYS of hunger doing this prep, that I wouldn't be seen because they couldn't reach anyone.
When the doctor called me later on that afternoon and asked me, what happened? I'm sure they'd already lied to him.
So to recap, I went through hell doing that prep. We both took off work. We had to drive to and from Wilson.
And we were treated like crap the entire time.
Theresa C. | Jun 19, 2026
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